A leading telecom company, British Telecommunications (BT), had experienced constant and fast-moving change in an environment of rapid growth, global competition, and significant ongoing technological advances.
The Retail Division and the Learning and Development Division needed a leadership program that would support them in helping the organization maintain their growth rate while experiencing various challenges.
BT was in need of a varied approach that concentrated upon the requirement to provide strategic and tactical planning that included:
We supported BT’s fast-paced expansion initiatives by:
The people side of business was a priority to BT’s challenges within a time of rapid growth. The success of the program is evident throughout the company’s environment and individual mindsets. BT has become more innovative and practical when it comes to leadership, and it knows how to be flexible as an organization and employee, while viewing people as a priority for success.